Aircraft Reliability

With a CRJ Series aircraft taking off every 10 seconds somewhere in the world, we know what it takes to ensure reliable performance. Thanks to our Aircraft Reliability service, you benefit from a team of analysts who are dedicated to enhancing the productivity and operational preparedness of your operation. We bring our vast OEM experience to reduce aircraft downtime, lower operating costs and improve efficiency. In addition, we’ll assign a dedicated analyst to your operations.

We provide B2B Reliability Data Extraction in real-time, offering the exact information you need to make accurate decisions. We process the data, interpret the results and offer recommendations to boost efficiency. A synopsis of your daily data is made available online thanks to a management dashboard, giving you complete visibility on daily defects, grounded aircraft, open Minimum Equipment Lists (MELs) and more.

Our Aircraft Reliability service sends you Monthly and Quarterly Reports that address regulatory requirements, so you can concentrate on fixing the issues within the reports. The Quarterly Reliability Report will be comprehensive and contain Rogue Component Analysis, Repeat Snags, Modifications Analyses and Recommendations with ROI analyses and much more. The Monthly Report will be an abridged version. To further support your operations, every month we will hold reliability meetings, remotely.

MAINTENANCE PROGRAM EVOLUTION SUPPORT

Minimize cost, reduce ground time, and increase airplane availability with an optimized and cost-effective maintenance program designed specifically for your operation. Our Maintenance Program Evolution Support will help you get the most from your fleet. By evolving and optimizing maintenance, you’ll reduce maintenance downtime and labor as well as associated costs all while improving aircraft availability and profitability without compromising safety.

To help develop the most optimized and efficient maintenance program for your operations, we’ll evaluate your current Maintenance Program, Heavy Checks and Calendar Checks. We’ll validate your program by reviewing relevant pilot and maritime reports (Pireps/Mareps) as well as an appropriate sample size of check data and findings. We’ll also support you in obtaining approval of the evolution process and various evolution reports from your local regulator. We can even offer continuous monitoring and updating of your maintenance program in accordance with the MRM/MPD revisions.

Field Services

At MHIRJ, we offer a team of highly skilled Field Service Representatives (FSRs) strategically located worldwide to assist you with any technical issues with your aircraft. Highly proficient on CRJ Series aircraft systems, structures and an expert on all MHIRJ tools, your FSR will provide you with technical support for all in-service issues and ensure all defects are resolved with minimum impact to your operation. You’ll benefit from the knowledge, oversight and professional guidance of an OEM liaison that provides industry-leading support.

Count on your FSR to provide information and informal training on all technical, operational, and logistical matters related to the operation and maintenance of CRJ Series aircraft. Knowledgeable and experienced experts, they’ll provide troubleshooting assistance as well as monitor the reliability of your in-service aircraft and identify MHIRJ engineering documents such as Service Bulletins and modifications to increase aircraft performance. In addition, your FSR will provide recommendations for refining maintenance programs, operational and engineering practices to ensure high performance at lower operating costs.

Your FSR will set priorities and ensure the effective escalation of concerns within your operation and MHIRJ. They act as a liaison between the Customer, local Regulatory authorities and MHIRJ to facilitate timely resolution of issues when raised. In addition, your FSR will help identify areas of improvement regarding the operation of CRJ Series aircraft and will follow up with the various teams at MHIRJ to ensure a timely response.